Terms and conditions, companies

1.    General

An electricity sales contract can be signed by a corporate customer whose electricity consumption does not exceed 100,000 kWh per year. The contract concerns the sale of electricity and is signed between the customer and Oomi Oy. The contract is primarily governed by these terms and conditions, in addition to the general Terms of Electricity Sales (SME 2014) and Oomi Oy’s (hereinafter ‘the vendor’) sales and service price lists www.oomi.fi/ehdot.

For the electricity network service (electricity transmission), the customer must have a separate electricity network contract with the local electricity network company, which takes care of the transmission of electricity to the place of delivery. By accepting this contract and its terms and conditions, the customer authorises the vendor to terminate the customer’s existing electricity sales contract if necessary and sign a new electricity network contract in the customer’s name.

The vendor has the right to check the customer’s credit information from the register of Suomen Asiakastieto Oy before the contract’s entry into effect and during the contract period. If the customer’s credit risk category is RL4 or worse according to Suomen Asiakastieto, or if the customer neglects their payment obligation that is based on this or another contract, the vendor has the right, at any time, to require the customer to arrange a sufficient security or advance payment or supplement an existing security or advance payment or refuse to sign the contract. If a security required during the contract period is not paid by the due date, the vendor has the right to discontinue the sale of electricity immediately without a separate notification.

The pricing of the contract is based on the initial information provided by the customer on the location of use and its electricity consumption. If this information is incorrect, the vendor has the right to adjust the pricing to correspond to the actual costs incurred. If the amount of electricity consumed at the customer’s location of use or the nature of the location changes materially from what was agreed upon when the contract was signed, the customer and vendor will decide its effect on the contract’s prices through negotiations. If an agreement cannot be reached through negotiations, the vendor has the right, by way of derogation from the provisions of section 2 below, to terminate the contract with two (2) weeks’ notice.

The electricity supplied based on this contract is generated by combining different energy sources, depending on the current electricity generation situation. If a separate additional service is selected for the contract to change the origin of the electricity (Oomi Renewable), the electricity will be generated from energy sources that meet the terms and conditions of the additional service (section 7). The vendor purchases all the electricity it sells from the Nord Pool electricity exchange as well as small-scale producers of electricity. 

2.   Start, duration, cancellation and termination of the contract

The contract will come into effect in accordance with the customer’s subscription but no later than on the date on which the distribution system operator confirms to the vendor that the customer’s electricity sales contract can start. This date is confirmed to the customer with a contract confirmation notification.

A continuous contract is valid until further notice, and its term of notice is 14 days for the customer and 30 days for the vendor. The same term of notice applies to a fixed-term contract at the end of its period of validity.

Otherwise, a fixed-term contract is binding and valid until the end of the time period selected for the contract, which is confirmed in the contract’s confirmation notification. After that, the contract will continue as an Oomi Continuous contract, valid until further notice. The contract prices can be found on the vendor’s website at www.oomi.fi. A fixed-term contract is always specific to the customer and location of use.

If the customer moves away from the location where electricity is used during the validity period of a fixed-term contract, the customer must notify the vendor about moving no later than 21 days before moving away from the location of use and agree with the vendor on the transfer of the fixed-term contract to apply to the customer’s new location of use. Otherwise, the vendor has the right to charge the unpaid portion of the fixed-term contract on the customer’s next electricity invoice at a price based on the fixed-term contract and at the amount of energy left in the fixed-term contract period, which is based on the customer’s projected annual consumption in this case. 

3.  Product-specific special characteristics and pricing

The vendor’s products differ from each other in tems of their pricing. Please check below for the pricing principles for your own contract:

Oomi Fixed

Oomi Fixed is a fixed-term contract in which the prices are determined in accordance with what is agreed upon when the contract is signed, and the prices will remain the same until the end of the selected fixed-term contract period, after which the contract will continue as an Oomi Continuous contract that is valid until further notice. A fixed-term contract can only be terminated in the middle of the contract period with separate approval from the vendor. As a result of the premature termination or cancellation of the contract, the vendor has the right to charge the unpaid portion of the fixed-term contract on the customer’s next electricity invoice at the price based on the fixed-term contract and at the amount of energy left in the fixed-term contract period, which is based on the customer’s projected annual consumption in this case. 

Oomi Active

The Oomi Active contract is available for locations of use in which the electricity consumption is metered and registered on an hourly basis. The vendor is not obligated to sign a new corresponding contract with the same customer or for the same location of use if less than 12 months have passed since the end of the previous contract period. The Oomi Active contract is valid until further notice. However, if the Price Cap service mentioned in section 7 is included in the contract as an additional service, the contract is, notwithstanding the aforementioned, fixed term until the end of the Price Cap service mentioned in section 7, after which the contract will remain valid until further notice.

Pricing
The Oomi Active contract has a changing energy price that is based on the hourly price of electricity for the Finnish price area as published by the Nordic electricity exchange (Nord Pool AS). The average energy price used in invoicing is formed as the volume-weighted average of the hourly prices for the Finnish price area and the corresponding consumption.

The invoicing also includes the vendor’s margin (c/kWh) and basic fee (€/month) as well as value-added tax. The vendor’s margin and basic fee are as declared during the signing of the contract and as confirmed in the contract confirmation notification. The customer will be notified of any changes to the margin and basic fee no later than two (2) weeks before the change comes into effect.

The hourly energy prices are not broken down on the electricity invoice.

Price Cap service
The Price Cap service is a paid additional service that you can select for an Oomi Active contract. If Price Cap is selected for the contract, the customer will not be charged more than the electricity exchange’s hourly spot price that is declared to the customer during the signing of the contract and in the contract confirmation notification, even if the electricity exchange’s hourly price is higher. The special terms for the Price Cap service can be found at the end of these terms and conditions (section 7).

Oomi Nonstop

The price of a continuous Oomi Nonstop contract is formed from the portion of the energy price of electric derivatives that is tied to the market price as well as the vendor’s margin, basic fee and value-added tax. The portion of the contract that is tied to the market price changes regularly every six (6) months correspondingly to the change in the spot price of electricity, without a separate notification. The vendor’s margin and basic fee are as declared during the signing of the contract and as confirmed in the contract confirmation notification. The customer will be notified of any changes to the margin and basic fee no later than two (2) weeks before the change comes into effect.

The price periods tied to the market price are 1 January–30 June and 1 July–31 December. The price is announced by 30 November for the period 1 January–30 June and by 31 May for the period 1 July–31 December. In accordance with the schedule above, the prices can be viewed before their effective dates at www.oomi.fi.

The price is determined before the price period based on the quarterly products Q1–Q2 and Q3–Q4 that are quoted on the Nasdaq OMX Commodities electricity exchange and that correspond to the price period as follows:

Price period 1 January–30 June.
The system price (ENOFUTBL) for the quarterly products Q1 and Q2 is determined as the average of the daily closing prices during the previous time period of 16 November–15 November before the price period, while the electricity price area differential (SYHELFUTBL) is determined as the average of the daily closing prices during the previous time period of 15 May–15 November before the price period.

Price period 1 July–31 December.
The system price (ENOFUTBL) for the quarterly products Q3 and Q4 is determined as the average of the daily closing prices during the previous time period of 16 May–15 May before the price period, while the electricity price area differential (SYHELFUTBL) is determined as the average of the daily closing prices during the previous time period of 16 December–15 May before the price period.

The price for each quarter is calculated by adding up the system price and electricity price area differential in the manner described above. The price used for each price period in invoicing is calculated by taking the winter quarter (Q1 and Q4) corresponding to the price period into account at the weight value of 65% and the corresponding summer quarter (Q2 and Q3) at the weight value of 35%. The vendor’s margin (c/kWh) is added to the price calculated in the manner described above, in addition to which the customer is invoiced the basic fee (€/month) and value-added tax.

Oomi Continuous

The Oomi Continuous contract is valid until further notice. The vendor will notify the customer of any price changes no later than two (2) weeks before the change comes into effect. The contract can be terminated with 14 days’ notice.

4.  Changes to the terms, conditions and prices

In fixed-term contracts, the price stays the same until the end of the selected contract period, after which the contract will continue as an Oomi Continuous contract, valid until further notice, at the prices valid at the time that are declared by the vendor in the contract confirmation notification. At the end of the contract’s validity period, the vendor may change the contract’s terms and conditions or prices by notifying the customer about the change two (2) weeks before it comes into effect. 

We will notify the customer about changes to the prices of continuous contracts no later than two (2) weeks before the change comes into effect. In contrast, hour-specific changes to the price of energy in Oomi Active contracts, as well as regular price changes made to the portion of the price tied to the market price every six months in Oomi Nonstop contracts, are not the type of changes in prices, terms or conditions of which the customer will be notified in advance (SME 2014, section 8.2; STE 2019, section 13.2).

Any changes to and increases in taxes and tax-like charges are taken into account in the sales prices of electricity immediately from the start of the obligation to pay the tax or charge. We will notify the customer of the change once the exact effect of the change on the price is known. These changes also apply to fixed-term contracts.

The vendor retains the right to change these terms and conditions, and we will notify the customer of any changes no later than two (2) weeks before the change comes into effect. Notifications about changes to the contract and its terms and conditions will be sent to the postal or email address provided by the customer.

5.  Other terms

The vendor has the right to cancel this contract if the customer materially breaches the terms of this contract or repeatedly neglects to pay the invoices by their given due dates and fails to rectify the breach within a reasonable time after receiving a written notification.

The vendor has the right to transfer this contract to a third party. The customer may not transfer the contract to a third party without the vendor’s written consent.

Both parties are entitled to compensation for direct damage that appears to have been caused by the other party’s negligence or deliberate material breach of the contract. The parties are not liable to each other for indirect or consequential damage, such as interruptions in production, lost profits or incurred losses. In any case, the vendor’s liability for damages is limited to an amount corresponding to ten (10) per cent of the amount invoiced by the vendor from the customer in the previous twelve (12) months, excluding value-added tax (VAT 0%).

The vendor is not liable for service outages, damage or errors in the self-service caused by disruptions in telecommunications, data system errors or malware. In the event of disruptions, the vendor has the right to cancel a contract signed by the customer through the self-service.

This contract is governed by Finnish law. Disputes arising from this contract will be settled by a single arbitrator in Helsinki in accordance with the rules of the Arbitration Institute of the Finland Chamber of Commerce. However, disputes based on the contract that concern payment obligations can be settled in the District Court of Helsinki.

In so far as it has not been agreed upon in these terms, the contract is subject to the Terms of Electricity Sales (SME 2014) recommended by Finnish Energy. In the event of any discrepancy between these terms and the general terms, these terms will prevail.

6.  Metering of electricity consumption and invoicing

The local electricity network company is responsible for metering electricity consumption (electricity transmission). Whenever possible, invoicing is based on the hourly electricity consumption metered. Otherwise, the projected consumption reported for the location of use by the local electricity network company is used. The term of payment is 14 days net from the date on the invoice.

On a contract for which the time-of-day or seasonal electricity product has been selected, the price of day electricity is valid from 7:00 to 22:00 from Monday to Sunday in time-of-day electricity, while the price of winter day electricity is valid from 7:00 to 22:00 from Monday to Saturday from 1 November to 31 March in seasonal electricity. The vendor may also use the time division used by the local network company in invoicing. If the product selected for the electricity sales contract is not suited for the time division used by the network company or the metering used at the location of use (subject of the contract), the vendor has the right to select a suitable product.

The network company will invoice the customer for electricity transmission in accordance with its price list.

7.   Special terms of the additional services added to contracts

Oomi Oy’s additional services, which are subject to a separate fee, can be selected for locations that have an annual electricity consumption of no more than 100,000 kWh. They are invoiced on the electricity invoice for the electricity sales contract. Depending on the electricity sales contract, you can select one or more additional services, which are confirmed to the customer in conjunction with the electricity sales contract or a separate confirmation concerning the additional service. Additional services are governed by these special terms.

The price of additional services is as listed on the price list valid at the time. The vendor has the right to change the special terms of the additional services, as well as the prices of additional services valid until further notice, by notifying the customer of the changes no later than two (2) weeks before they come into effect.

Oomi Price Cap

Price Cap is a paid additional service that can be selected for the Oomi Active contract when the annual electricity consumption of the location of use does not exceed 100,000 kWh. Oomi Price Cap’s price margin (c/kWh) is added to the spot margin of the Oomi Active contract. If Price Cap is selected for the contract, the customer will not be charged more than the electricity exchange’s hourly spot price that is declared to the customer during the signing of the contract and in the contract confirmation notification, even if the electricity exchange’s hourly price is higher. 

If the customer’s actual annual consumption exceeds 100,000 kWh, the vendor has the right to remove the Price Cap service from the contract. 

Price Cap comes into effect on the effective date of the electricity sales contract or, if Price Cap is added to the contract later, it will come into effect at the start of the month following the moment of subscription. Price Cap cannot be taken advantage of retroactively on a contract.  

Price Cap is valid until further notice and can be terminated with 14 days’ notice. 

For the vendor, the Price Cap service’s term of notice is one (1) month. 

Oomi Renewable

Oomi Renewable is a paid additional service that can be selected for any electricity sales contract when the annual electricity consumption of the location of use does not exceed 100,000 kWh. The price (c/kWh) of the Oomi Renewable service is added to the customer’s energy price. If the actual annual consumption exceeds 100,000 kWh, the vendor may remove the service from the contract.

A contract supplemented with Oomi Renewable is produced with 100% renewable energy that combines electricity generated with water and wind power as well as solar energy. The origin of the electricity is verified in accordance with the European Guarantee of Origin system.

Oomi Renewable becomes valid on the effective date of the electricity sales contract at the earliest or, if the electricity sales contract is already in effect, no earlier than on the date of subscription. Oomi Renewable is valid for no longer than until the end of the fixed-term contract period in fixed-term electricity sales contracts and until further notice in continuous contracts. The Oomi Renewable service ends if the electricity sales contract ends.

The service’s term of notice is 14 days for the customer and 30 days for the vendor.