Terms and conditions of small-scale generation purchase agreements for consumers, 1.10.2025

The terms shall be in effect as of 1 October 2025.

1. General

The Customer (hereinafter “Producer”) and Oomi Oy (hereinafter “Oomi”) have entered into a small-scale electricity purchase agreement (hereinafter “Agreement”).

During the term of the agreement, the Producer sells to Oomi all small-scale electricity produced at the point of use in excess of the Producer’s own electricity demand. The Agreement is applicable to small-scale generation facilities with a rated power of up to twenty-five (25) kilowatts.

The terms of the agreement confirmation given to the Producer and these terms and conditions shall primarily apply to the contract.  The prices of any additional services ordered by the Producer from Oomi are determined by the current service price list, which is available at https://oomi.fi/en/electricity/service-price-list-for-consumers/. The SME 2024 terms for the sale of electricity and Oomi's general terms and conditions for the sale of electricity do not apply to the contract.

The Oomi Microgeneration Quarter-hour product is aimed at customers who do not have a valid electricity sales contract with Oomi. If the Producer's product is Oomi Microgeneration Quarter-hour, Oomi has the right to charge the Producer a basic fee and a margin for the processing costs of the small-scale electricity produced. The amounts of the basic fee and margin charged by Oomi from the date of entry into force of the Agreement will appear on the agreement confirmation.

The Oomi Microgeneration Quarter-hour Plus product is aimed at customers who have a valid electricity sales contract with Oomi for the consumption point of the small-scale generation site. If the Producer is entitled to the Oomi Microgeneration Quarter-hour Plus product, any processing fees applied by Oomi in this case will be shown on the agreement confirmation.

If the Producer terminates their electricity sales contract with Oomi for the site during the term of the Agreement concerning the Oomi Microgeneration Quarter-hour Plus product, Oomi shall have the right to switch the Producer's product to Oomi Microgeneration Quarter-hour upon the termination of the Producer's electricity sales contract from the date of termination of the electricity sales contract.

2. Contract validity

The Agreement will enter into force on the date specified in the agreement confirmation and will remain in force until further notice.

The Agreement shall remain in force on the terms and conditions agreed in the agreement confirmation and its annexes, unless the Producer notifies Oomi within three (3) weeks from the date of dispatch of the agreement confirmation that it does not consider the Agreement to be in accordance with the terms and conditions agreed between the Producer and Oomi.

If there are any objections to the information in the Agreeement, the Producer should contact Oomi's customer service either in accordance with the instructions given in the agreement confirmation or at asiakaspalvelu@oomi.fi.

3. Right of cancellation

Under the Consumer Protection Act, the Producer has a fourteen (14) day right of withdrawal from the conclusion of the Agreement. Cancellation may be notified by using the consumer customer cancellation form provided by Oomi or by any other unambiguous means to Oomi's customer service by post, telephone or via the website.

The Producer may also choose to use the statutory cancellation template below to cancel the Agreement.

Cancellation template:

(please complete and return this form only if you wish to cancel an agreement)

– Recipient: Oomi Oy / Customer Service, Yrttipellontie 1, 90230 Oulu, email asiakaspalvelu@oomi.fi.

- Date of receipt (*) I/We declare (*) that I/we wish to (*) cancel the contract I/we have concluded (*) for the supply of the following goods (*) / the provision of the following service (*):

- Date of subscription (*)/Date of receipt (*)

- Consumer name (*) / Consumer names (*)

- Consumer address (*) / Consumer addresses (*)

- Consumer signature (*) / Consumer signatures (*) (only if the form is completed in paper form)

– Date

(*) Delete as necessary.

Regardless of how the Producer decides to contact Oomi to withdraw from the Agreement, the Producer must always keep all confirmations received and any forms sent by the Producer which show that the Producer has exercised the right of withdrawal.

If the Producer cancels the Agremeent only after the start of supply of the produced electricity, Oomi will still pay the Producer for the electricity purchased by the date of the cancellation notice. Unless otherwise agreed in writing, the price is determined by the terms and conditions of the Agreement.

4. Termination of the Contract

The period of notice is fourteen (14) days for the Producer and one (1) month for Oomi. Termination does not require a specific reason from either party, and it can be done by any written notice of termination.

In the event of a move, the Producer must notify Oomi of the move at least fourteen (14) days before the date of the move. In this case, the Agreement will automatically terminate on the day the Producer moves out of the location of use (housing unit). If the Producer fails to comply with the aforementioned notification obligation, the Agreement shall be deemed to have automatically terminated on the moving date without any separate notice of termination.

5. Purchase price of small-scale generation

Oomi shall compensate the Producer for surplus electricity from small-scale generation at the price listed for the Finnish price area on the electricity exchange maintained by Nord Pool AS, which changes every fifteen (15) minutes (quarter-hourly spot price).  The purchase price of the generated electricity is based on the actual quarter-hourly spot price and the measured amount of energy transferred to the grid. When the quarter-hourly spot price is negative, Oomi will charge the Producer for the negative price periods. Here, the amount charged is based on the actual quarter-hourly spot price and the amount of energy transferred to the grid.

The margin (c/kWh) and the basic monthly fee (€/month) specified in the agreement confirmation are deducted from the total amount. One of the characteristics of exchange electricity is that the price paid for electricity can vary significantly depending on supply and demand.

If the meter at the metering point does not yet support quarter-hourly metering, instead measuring electricity generation on an hourly basis, the hourly generation is divided equally into four (4) fifteen-minute (15 min) periods. The average electricity purchase price shown on the invoice is the cost of the individual quarter-hours of the month added together and divided by the amount of surplus energy generated during the month. The Producer has access to the Oomi electronic reporting service to check the accuracy of energy prices.

6. Technical requirements and liabilities

The producer must have a network service contract for the site covered by the Agreement with the local distribution system operator for the transmission of electricity generated.

The place of use covered by the Agreement must have a remotely read meter. The Producer shall be responsible throughout the duration of the Agreement for the small-scale production equipment used by it to fulfil its contractual obligations and for its suitability for the purposes of the Agreement in all respects.

The Producer shall also be responsible for ensuring that the small-scale production equipment concerned is connected to the distribution network in accordance with the instructions of the local distribution system operator of the Producer's point of use and for submitting the necessary commissioning notifications to the distribution system operator.

The Producer shall be responsible for all costs of connection to and use of the distribution network related to the fulfilment of its obligations under the Agremeent, such as, for example, the costs of electricity transmission payable to the distribution network company under the contract between the Producer and the distribution network company.

Oomi shall not be responsible for verifying the origin of the electricity generated.

 7. Changes to the terms, conditions and prices

Oomi reserves the right to change the terms and prices of the Agreement. Oomi will notify of any changes to the terms or prices of the Agreement at least one (1) month before the changes take effect. If the Producer does not accept the changes, the Producer has the right to terminate the Agreement to expire on the date the changes enter into force by notifying Oomi of the termination before the changes enter into force.

The effects of legislative changes or measures taken by the authorities, such as increases, reductions, introduction or repeal of taxes and/or public charges, on payments under the Agreement shall be taken into account in the pricing immediately upon the commencement of the obligation to pay the tax and/or other public charge or upon the entry into force of the other regulation or official order.

In this case, Oomi will inform the Producer of the change without undue delay, as soon as the exact effect of the change on pricing is known, but in any case before the first invoice sent after the change.

8. Invoicing

Oomi shall organise invoicing and take care of the balance responsibility and imbalance settlements on the Producer’s behalf. The Producer must notify Oomi without undue delay of any changes in their VAT liability, if any.

If the Producer's product is Oomi Self-generation Quarter-hour Plus, Oomi will credit the Producer with the generated electricity on the Producer's electricity sales contract invoice. If the Producer’s product is Oomi Self-generation Quarter-hour, Oomi shall pay the Producer for the electricity purchased under the Agreement and send the Producer a receipt showing the amount of electricity purchased and the average price.

In all cases, Oomi shall have the right to choose whether to deduct its receivables arising from any negative quarter-hourly spot prices from the compensation payable or to charge the Producer for them separately.

Oomi has the right to tell the Producer about the e-invoicing option it offers by informing the banks that offer an e-invoicing service about the matter, which makes the option visible to the Producer in their online bank and allows the Producer to subscribe to e-invoices from Oomi.

9. Other terms

The Producer shall be obliged to notify Oomi without undue delay of any changes in its circumstances that have a material impact on the fulfilment of the Agreement.

Subject to mandatory legislation, Oomi's liability for any direct and indirect damage resulting from a breach of the Agreement is limited to cases where Oomi has acted intentionally or with gross negligence.

A contract is specific to the customer and location of use. The Producer may not transfer the Agreement to a third party. Oomi has the right to transfer the Agreement to a third party in connection with a business acquisition, for example.

10. Disputes

Any disputes arising from the Agreement shall be settled in the district court of Oomi's domicile as the court of first instance. However, the Producer always has the right to bring a claim based on consumer protection legislation before the district court in whose jurisdiction the Producer is domiciled or habitually resident.

The Producer can also refer the dispute in writing to the Consumer Disputes Board, which can make non-binding recommendations to resolve it. The Producer can contact the Consumer Disputes Board either by using the address of the Consumer Disputes Board (Kuluttajariitalautakunta, Hämeentie 3, P.O. Box 306, 00531 Helsinki) or by visiting the Consumer Disputes Board's website (www.kuluttajariita.fi). Before taking the matter to the Consumer Dispute Board, the Producer should contact the Consumer Advisory Services (https://www.kkv.fi/en/consumer-affairs/consumer-advisory-services/).