Our customer service is currently busier than usual following a technical issue with our system, so it may take us a little longer than usual to respond. If you have already contacted us, there is no need to worry – we have received your message and will get back to you as soon as possible!
Customer service
We are the electric company called Oomi. If you are interested in simple contracts and affordable prices, you have come to the right place.
We exist for our customers. You can reach us by phone or through the chat. You can also find us on social media.
Chat service
The fastest way to handle contract-related matters is through the chat on our website. You can find the chat service in the bottom right corner of our website.
If the chat window does not open from the button, please make sure you have accepted cookies other than the necessary ones in your cookie settings.
OmaOomi service
Available anytime, anywhere 24/7. In OmaOomi, you can find your home’s electricity consumption data, details of your electricity contract, and your latest invoices.
You can start your electricity contract for your new home in as little as two working days. You can also easily switch your existing contract or create a completely new one for the same address.
In matters concerning customer accounts, contracts and invoice content, please contact our customer service on 09 2522 1122, Mon–Fri 9:00–20:00 and Sat 9:00-15:00.
Another person who is of age can be authorised with a power of attorney to act on behalf of the customer in matters concerning the electricity contract.
